Process

From first message
to *all set.*

No long discovery phase, no surprise invoices. Five steps, and at every one you know what is happening and what comes next.

Step by step

What you do.What we do.

Scroll and each step locks into place. That is the whole idea: one thing settled before the next begins.

  1. Step 1 · Day 1

    Tell us the situation

    You do not need a specification. Describe what is going wrong or what you wish existed. We reply within one business day with questions, not a sales pitch.

    YouDescribe the problem in your own words
    WeAsk questions until we understand it
  2. Step 2 · Within a week

    We write a short plan

    The plan lists what is included, what is not, the timeline and a fixed price. If there are two sensible ways to do it, you see both with the trade-off.

    YouRead one page and say yes, no or change this
    WeScope, timeline and fixed price
  3. Step 3 · 2 to 12 weeks

    We build it

    Every week you get a short note: done, next, anything we need from you. There is a working version you can click through from the first weeks.

    YouTry the working version and tell us what feels wrong
    WeBuild, test and report every week
  4. Step 4 · 1 week

    Handover

    We walk your team through it, record the walkthrough and write down how everything is set up. Code, hosting and logins all sit in accounts you own.

    YouUse it for real and list anything unclear
    WeTraining, documentation and transfer
  5. Step 5 · Every month

    Ongoing care

    Monitoring, backups, updates and a few hours for small changes each month. One person who knows your system, and a short report so you know it was looked after.

    YouSend small requests as they come up
    WeMonitor, back up, fix and improve

Ground rules

Promises we keepon every project.

01

Plain English, always

If we cannot explain it without jargon, we do not understand it well enough yet.

02

One page before any work

Scope, time and price fit on a single page you can read in five minutes.

03

Working software early

You see something real in the first weeks. Surprises are cheaper at the start.

04

Everything in your name

Code, hosting, domains and accounts belong to you from the first day.

05

Boring technology on purpose

Proven tools that will still be supported in ten years, chosen so anyone can maintain them.

06

We say when we do not know

You get an honest answer and a time by which we will find out.

Step one takesfive minutes.

A few lines is enough. You will hear back from a person within one business day.

Start a projector email [email to set] · [booking link to set]